Legal Disclaimer

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The information on this website is provided to give an overview of the services we offer and to showcase examples of our work. While we are qualified professionals and take care to ensure the information is accurate, the content on this site should not be relied upon as a substitute for a site visit, professional assessment, or advice specific to your property.

 

Every home and project is unique, and construction work should always be planned and carried out based on proper inspection and professional evaluation.

 

We are not responsible for any loss, damage, or issues arising from the use of general information on this website. If you require advice tailored to your property or project, please contact us directly so we can provide accurate, professional guidance.

 

This website may include external links for reference. We have no control over the content or practices of external websites and do not take responsibility for them.

 

Privacy Policy (UK GDPR)

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We are committed to protecting your privacy. This policy explains how your information is handled on this website and through any direct communication with us.

 

Who We Are

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Cedrus Carpentry Based near Bristol, United Kingdom Email: info@cedruscarpentry.co.uk

We are the data controller for any personal information collected through this website or through direct communication.

 

What We Collect

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We only collect the information needed to respond to enquiries and operate this website:

• Name — when you contact us

• Email address — so we can reply to your message

• Phone number — if you choose to provide it

• Message content — any details you include in the Contact form or email

• Basic website analytics — anonymous information such as page views, device type, and general location (country/region)

 

We do not collect personal data unless you actively provide it.

 

How We Collect It

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Your data is collected through:

• The Contact form on this website

• Direct emails sent to info@cedruscarpentry.co.uk

• Anonymous website analytics tools

• Voluntary interactions on social media

 

Why We Collect It (Legal Basis)

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Under UK GDPR, we process your data based on:

• Consent — when you choose to contact us

• Legitimate interest — for basic website analytics and site improvement

• Contract — when you contact us expecting a reply, quotation, or service information

We use your information to:

• Respond to your enquiry

• Communicate with you about your project

• Provide quotations or service details

• Improve the website and understand what visitors find useful

 

We never sell or share your data with third parties for marketing.

 

How Your Data Is Stored

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Your data may be processed and stored through trusted third‑party services that support this website and our business operations, including:

• Wix — website hosting and secure storage of contact form submissions

• Outlook — receiving and responding to messages

• QuickBooks — securely storing customer details needed for quotations, invoicing, and accounting

• Analytics tools — collecting anonymous usage data

These services comply with UK GDPR and only process data as needed to provide their service. We do not store personal data on our own servers.

 

How Long We Keep Your Data

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• Contact form messages — kept only as long as needed to respond or manage your enquiry

• Email enquiries — kept only as long as needed for communication or project discussions

• Accounting records (QuickBooks) — retained only as required for legal and financial obligations

• Analytics data — anonymous and not personally identifiable

 

Your Rights (UK GDPR)

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You have the right to:

• Access the personal data we hold about you

• Correct inaccurate information

• Request deletion of your data

• Withdraw consent at any time

• Make a complaint to the ICO if you believe your data has been mishandled

 

To make a request, email: info@cedruscarpentry.co.uk

 

Cookies & Analytics

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This website uses cookies and analytics tools to understand traffic and improve the user experience.

• No personally identifiable information is collected through analytics.

• You can disable cookies in your browser at any time.

• A cookie‑consent pop‑up is provided so you can choose which cookies you accept or decline.

 

Questions?

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If you have any concerns about your data or how it is used, you can contact us directly at: info@cedruscarpentry.co.uk